TERMS OF
SERVICE

By engaging Jaime Andres Media for any service — including video production, photography, editing, drone services, AI consulting, or retainer-based creative services — you agree to these Terms in full. These Terms govern all services rendered unless superseded by a separate written agreement signed by both parties.

Services will be performed in accordance with the scope described in the applicable invoice, estimate, proposal, statement of work, retainer agreement, email confirmation, or other written communication approved by both parties. Any services requested outside the agreed scope — including additional filming, editing, revisions, travel, waiting time, extra deliverables, or expanded usage rights — shall be billed separately at our then-current rates.

For one-time projects, full payment is due on the day services are rendered unless otherwise agreed in writing. For projects exceeding $2,000, Jaime Andres Media may, at its discretion, allow a deposit structure requiring a minimum non-refundable deposit of fifty percent (50%) of the total project fee. Where a deposit structure is in place, the remaining balance must be paid in full on or before the day the first draft is delivered for review. No revision process will commence until the full project balance is received, and final files will not be released until all outstanding amounts are paid in full. For retainer clients, payment terms are governed by the applicable retainer agreement or invoice, and continued work is contingent upon timely payment.

Late payments may incur interest at 1.5% per month, or the maximum amount permitted by applicable law, whichever is lower. Jaime Andres Media reserves the right to pause work, withhold deliverables, revoke licensing rights, or reschedule pending work until overdue balances are paid. The Client is also responsible for any reasonable costs of collection, including attorneys’ fees and collection agency fees, to the extent permitted by law.

Due to the custom, time-based, and production-intensive nature of our services, all payments are non-refundable — including deposits, retainers, production fees, editing fees, and any other charges — except where otherwise agreed in writing. This non-refundable policy expressly applies to all AI-related services, including AI visibility and GEO consulting, web presence audits, technical AI audits, AI automation agent development, and all associated consulting fees. Once an AI services engagement has commenced — including any discovery, audit, research, strategy, or implementation work — all fees paid are non-refundable regardless of stage of completion, as substantial value is delivered from the outset.

Cancellations must be submitted in writing. If a scheduled shoot or production day is canceled or postponed by the Client with less than twenty-four (24) hours’ notice, Jaime Andres Media reserves the right to charge a cancellation or rescheduling fee based on time reserved, crew committed, resources allocated, and non-recoverable expenses already incurred. Rescheduling requests are subject to availability and may result in adjusted pricing if the scope, crew, location, or scheduling window materially changes.

The Client is responsible for ensuring timely access to locations, personnel, and resources necessary for efficient production. Delays caused by the Client, its representatives, talent, staff, or third parties under the Client’s control may result in additional charges. Any on-location time beyond the originally scheduled production window — including waiting for access, delayed interviews, executive schedule changes, or time spent retrieving equipment from a client-controlled location — shall be billed at $150 per hour, in whole or partial-hour increments. Additional crew, equipment, or extended production support required due to Client-side delays will also be billed separately.

The Client shall reimburse Jaime Andres Media for pre-approved or reasonably necessary out-of-pocket expenses, including parking, tolls, shipping, specialty rentals, permits, hard drives, and location fees. Parking up to $10.00 per service date is included; any amount exceeding $10.00 will be reimbursed by the Client. Mileage, long-distance travel, lodging, per diem, and special logistics will be billed separately where applicable and outlined in the estimate or invoice.

Any delivery timeline provided is an estimate only and not a guaranteed deadline unless expressly stated in writing. Schedules may be affected by project complexity, client responsiveness, revision cycles, delayed approvals, technical issues, or force majeure events, and Jaime Andres Media shall not be liable for delays caused by these factors.

Jaime Andres Media retains full creative discretion over capture, editing, color treatment, sound design, graphics, and overall final presentation, consistent with the approved project scope. Included revisions apply only to reasonable changes within the originally agreed scope and do not include re-edits based on new creative direction, added messaging, or changed objectives. For retainer clients, up to five (5) rounds of revisions per deliverable are included unless otherwise specified; additional rounds are billed at our then-current rate. For non-retainer projects, revision limits are governed by the applicable proposal or invoice. Revision requests must be consolidated — fragmented or multi-party submissions may be treated as separate revision rounds.

Where photography services are included, Jaime Andres Media will deliver a curated selection of edited, high-resolution still images as specified in the proposal or invoice. Raw, unedited image files — whether video or photography — are the exclusive property of Jaime Andres Media and are not included unless expressly agreed in writing. If raw footage or project files are provided, an additional fee applies, delivery is subject to availability, and format is determined by us. Jaime Andres Media may delete archived materials after a commercially reasonable period and is not obligated to provide indefinite storage.

Upon delivery of the final version of any deliverable, the Client has seven (7) business days to submit approval or outstanding concerns in writing. Silence or failure to respond within this period constitutes acceptance of the deliverable as final. Final approval by an authorized Client representative is required before high-resolution or broadcast-quality files are released. Once final files are delivered, Jaime Andres Media bears no responsibility for Client storage, archiving, or backup.

The Client is responsible for providing accurate information, timely approvals, consolidated feedback, and all materials reasonably necessary for the project — including logos, brand guidelines, scripts, shot priorities, interview coordination, and access permissions. The Client warrants that it has the authority to approve the project and that any materials provided do not infringe on the rights of any third party. Delays caused by failure to provide approvals, assets, or access may affect delivery schedules and may result in additional charges.

Unless expressly included in writing, the Client is responsible for securing all necessary permissions, licenses, model releases, talent releases, property releases, and location releases required for the project. If Jaime Andres Media is asked to use client-supplied music, graphics, trademarks, footage, or other third-party assets, the Client represents and warrants that it has secured all necessary rights for such use. The Client agrees to indemnify and hold harmless Jaime Andres Media from any claims, damages, or expenses arising from the Client’s failure to secure proper permissions or releases.

All raw footage, edited footage, photographs, graphics, audio elements, project files, and other work product created by Jaime Andres Media remain the sole intellectual property of Jaime Andres Media unless otherwise agreed in writing. Upon full payment of all invoices, the Client is granted a limited, non-exclusive, non-transferable license to use the final delivered materials for the Client’s own business, marketing, promotional, editorial, and online use. This license does not permit resale, sublicensing, redistribution to third parties for commercial exploitation, re-editing by outside parties, or use outside the originally intended business purpose without prior written consent. No rights are granted until all outstanding balances are paid in full. Licensing for broadcast, third-party advertising campaigns, stock distribution, or resale requires a separate written licensing agreement and may be subject to additional fees.

Unless otherwise agreed in writing, Jaime Andres Media reserves the right to display, publish, and use completed work, behind-the-scenes content, and the Client’s name and logo for portfolio, website, social media, award submissions, demo reel, and promotional purposes. If the Client requires confidentiality, embargo, or delayed publication of any deliverable, such restriction must be agreed to in writing in advance.

Jaime Andres Media is engaged as an independent contractor and not as an employee, partner, joint venturer, or agent of the Client. Nothing in these Terms shall be construed to create any employment, partnership, or fiduciary relationship. Jaime Andres Media may engage independent subcontractors, freelance crew members, specialized vendors, or other third-party professionals to fulfill project requirements. All such subcontractors operate as independent contractors and are not employees or agents of Jaime Andres Media. We take reasonable care in selection; however, our liability for third-party performance is limited to the fees paid for that specific third-party service.

The Client agrees not to directly hire, solicit, or engage any subcontractor, crew member, or vendor introduced to them through a Jaime Andres Media production for a period of twelve (12) months following project completion, without prior written consent. Violation of this provision may result in a referral fee equivalent to twenty percent (20%) of the contracted amount between the Client and such individual or vendor.

Jaime Andres Media operates FAA-certified drone equipment in compliance with applicable Federal Aviation Administration regulations. All aerial filming is subject to FAA airspace authorizations, local permitting requirements, and site-specific restrictions. The Client is responsible for obtaining any required property owner permissions and local government permits for drone operations at the designated filming location.

Jaime Andres Media reserves the right to cancel, postpone, or decline drone operations at its sole discretion based on weather conditions, airspace restrictions, safety concerns, or regulatory compliance issues. No refund or credit will be issued for aerial portions of a project that cannot be completed due to conditions beyond our control, including wind, precipitation, visibility, restricted airspace, or equipment failure. Any additional flight time, rescheduled aerial sessions, or permit costs resulting from Client-caused delays will be billed at our standard rates.

Jaime Andres Media agrees to treat as confidential any proprietary business information, trade secrets, unreleased products, internal strategies, or sensitive data disclosed by the Client in connection with a project (“Confidential Information”). We will not disclose Confidential Information to third parties without prior written consent, except as required by law. This obligation does not apply to information that becomes publicly available through no fault of ours, was independently developed without reference to Client materials, or was already in our possession prior to engagement. If a project involves sensitive subject matter, the Client must notify us in writing at the time of booking. Confidentiality obligations survive the completion or termination of any project agreement.

Jaime Andres Media does not guarantee any specific business outcome, marketing performance, revenue increase, lead generation result, audience growth, or other commercial result from the use of any deliverables. AI visibility optimization, GEO (Generative Engine Optimization) consulting, AI web presence audits, technical AI audits, AI agent development, and related AI consulting services are emerging, rapidly evolving disciplines. Jaime Andres Media makes no guarantees — express or implied — that any AI-related service will result in specific mentions, rankings, citations, recommendations, or placements by any AI platform, language model, or generative AI system, including but not limited to ChatGPT, Claude, Perplexity, Google AI Overviews, or their successors.

AI platforms operate independently and update their datasets, policies, and outputs at their sole discretion. Results may vary significantly based on factors outside our control. Any projections, timelines, or expected results discussed during consultations are for informational purposes only and do not constitute a guarantee or contractual commitment.

Jaime Andres Media shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including severe weather, natural disasters, illness, equipment failure despite reasonable precautions, transportation disruptions, labor disputes, war, terrorism, civil unrest, governmental actions, pandemics, power outages, or internet failures. In such cases, we reserve the right to reschedule services or, if performance becomes commercially impracticable, terminate the affected portion of the agreement. Liability in such events is limited to amounts paid by the Client for services not yet rendered, less any non-recoverable costs already incurred.

Outdoor and on-location productions are subject to weather and environmental conditions beyond our control. Any non-refundable costs already incurred — including crew fees, equipment rentals, location permits, and travel — will be passed through to the Client if a shoot must be rescheduled due to weather. The final determination of whether conditions are suitable to proceed rests exclusively with the lead producer or director of photography. If the Client elects to proceed under marginal conditions against our recommendation, the Client assumes full responsibility for the resulting quality of the content.

To the fullest extent permitted by law, Jaime Andres Media’s total liability for any claim arising out of or relating to the services shall not exceed the total amount actually paid by the Client for the specific services giving rise to the claim. Under no circumstances shall Jaime Andres Media be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost business opportunities, reputational harm, loss of data, or delay-related losses, even if advised of the possibility of such damages.

The Client agrees to defend, indemnify, and hold harmless Jaime Andres Media and its owners, contractors, employees, and representatives from and against any and all claims, liabilities, damages, losses, judgments, settlements, costs, and expenses — including reasonable attorneys’ fees — arising out of or related to: (a) materials supplied by the Client; (b) the Client’s failure to obtain necessary licenses, permissions, or releases; (c) the Client’s misuse of final deliverables; (d) any breach of these Terms by the Client; or (e) any act or omission by the Client, its personnel, or representatives.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law rules. Any dispute arising from or relating to these Terms or the services provided shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and the parties consent to the personal jurisdiction and venue of such courts.

These Terms, together with any proposal, invoice, retainer agreement, or written approval incorporated by reference, constitute the entire agreement between the parties and supersede all prior discussions, understandings, or agreements relating to the subject matter. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any provision shall be effective unless in writing, and failure to enforce any provision shall not constitute a waiver of future enforcement.

For questions regarding these Terms, please contact:
Jaime Andres Media
Email: info@jaimeandresmedia.com