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Terms and Conditions of Service

The following are standard terms of service that apply to each of our productions, please contact us directly if you have any questions on concerns before contracting our services. ​

 

1. Acceptance: By remitting payment for any invoice, the Client acknowledges full review and unconditional acceptance of these terms and conditions. These terms govern all services provided by Jaime Andres Media.

2. Payment: Full payment is due on the day services are rendered. For invoices exceeding $1,000.00, Client may request a deposit option (minimum 50% of total cost), with the remainder due upon file delivery. Services will not be provided without full payment or agreed-upon deposit.

3. Refunds and Cancellations: Due to the bespoke nature of digital content creation, all payments are non-refundable. Client must provide minimum 24-hour notice for cancellations. Failure to do so will result in a pro-rated cancellation charge based on time invested and costs incurred.

4. Force Majeure: Jaime Andres Media shall not be held liable for non-performance due to circumstances beyond reasonable control, including but not limited to natural disasters, health restrictions, or civil unrest. In such cases, Jaime Andres Media's liability is limited to refunding any deposits received.

5. Delays and Additional Charges: Client-caused delays or extensions will incur charges at $100 per hour per crew member. Additional fees apply for larger crews. Rescheduling of booked sessions may affect original pricing; a new invoice will be provided reflecting amended costs.

6. Digital Files and Editing: Delivery timeframes are estimates and subject to change. Jaime Andres Media retains sole discretion in selecting and editing footage. Agreed-upon revisions are included; additional edits incur extra fees. Raw footage may be provided upon request and provision of suitable storage device.

7. Music and Model Releases: Client assumes full responsibility for licensing any non-provided music tracks and securing all necessary model and location releases. Failure to provide releases may result in service refusal.

8. Copyright and Usage License: Jaime Andres Media retains exclusive copyright to all raw and edited material. Client receives a Limited Commercial Use License for high-resolution files for personal and business use. No alteration is permitted except for addition of business information. No third-party commercial use allowed.

9. Liability Limitation: In the event of non-performance or loss/damage of materials, Jaime Andres Media's liability shall not exceed the retail value of Client's order.

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These terms constitute the entire agreement between parties and supersede all prior understandings. Any modifications must be in writing and signed by both parties. By proceeding with any services or making any payments, the Client explicitly agrees to be bound by these terms and conditions.

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© 2024 Jaime Andres Media. U.S. Military Veteran-owned and operated.

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