Jaime Andres Media Terms of Service

Jaime Andres Media Terms of Service

By paying an invoice, the Client acknowledges that they have read, understood, and agreed to the following Terms of Service. No products or services will be provided without acceptance of these terms.


1. Payment Terms

1.1 Photography & Videography Services

  • Payment is due on the day of the shoot unless otherwise stated.

  • Services cannot be provided without full payment or an approved deposit.

  • For invoices over $2000, the Client may pay a deposit of no less than 50%, with the remaining balance (including additional fees) due on the day of file delivery for review. All payments are due before revisions are done. Please see Revisions (6.)

1.2 Digital Marketing, Social Media, and Digital Products

  • All monthly service fees and setup fees must be paid one month in advance.

  • Digital marketing services operate on a month‑to‑month basis and are non‑refundable.

  • A 30‑day cancellation notice is required. If notice is not provided, the Client will be charged one additional month as a cancellation fee.

  • Digital products (including templates, AI tools, automations, and downloadable assets) are non‑refundable due to their digital nature.


2. Refunds

Due to the custom nature of digital content creation, photography, videography, and digital products, all payments are non‑refundable. Digital files cannot be returned.


3. Cancellations & Rescheduling

3.1 Client Cancellations

  • Cancellations must be made at least 24 hours before the scheduled shoot.

  • Cancellations made with less than 24 hours’ notice will incur a cancellation fee.

3.2 Jaime Andres Media Cancellations

If Jaime Andres Media cannot perform services due to:

  • illness

  • emergency

  • equipment failure

  • fire, natural disaster, or other force majeure events

…the Client’s deposit will be refunded, and no further liability will be assumed.

This limitation also applies to:

  • damaged or lost files

  • equipment malfunction

  • corrupted or unusable footage

In all cases, liability is limited to the retail value of the Client’s order.


4. Delays

Client-caused delays (late arrival, extended setup time, etc.) will be billed at:

  • $100 per hour for productions involving 1–2 photographers/filmmakers

  • Additional charges apply for productions requiring a larger crew


5. Delivery of Digital Files

  • Final files are typically delivered within 7 business days, unless otherwise stated.

  • Jaime Andres Media retains full artistic discretion regarding which images or video clips are selected and edited.

  • Not all captured footage or images will be delivered.

5.1 Raw Footage Requests

Raw footage is not included in any photography or videography package unless explicitly stated. If the Client requests raw footage, Jaime Andres Media may provide it for an additional fee. Raw footage is licensed exclusively to the Client who paid for the production and may not be sold, transferred, or provided to any third party—including editors, agencies, or other production companies—without written permission from Jaime Andres Media. The Client must provide an external hard drive for the transfer of raw footage. Jaime Andres Media is not responsible for storing raw footage after delivery.


6. Editing & Revisions

6.1 Photography

  • If edited images are included in the package, the Client may request specific editing styles.

  • Up to two (2) revisions per edited image are included.

  • Additional revisions incur a fee.

6.2 Video Production

  • The Client receives two (2) regular revisions per video, unless otherwise agreed on the invoice.

  • Regular revisions include: color correction, color grading, clip adjustments, and audio updates.

  • Major revisions (e.g., new soundtrack, re‑timing, re‑editing requiring 1+ hour of work) incur additional fees.

6.3 Social Media Content

  • Social media content packages (reels, shorts, stories, clips, etc.) do not include revisions.

  • Additional content or re‑edits may be purchased separately.


7. Force Majeure

Jaime Andres Media is not liable for delays or failure to deliver services due to:

  • natural disasters

  • acts of God

  • vandalism, crime, or public unrest

  • health restrictions (including COVID‑19)

  • circumstances beyond reasonable control


8. Music Licensing

  • Jaime Andres Media provides access to licensed music (Artlist.io) for use in Client projects.

  • If the Client provides their own music, the Client is responsible for securing proper licensing.

  • Jaime Andres Media is not responsible for copyright claims or content removal on social platforms.


9. Model Releases

  • The Client is responsible for obtaining signed model releases from all participants.

  • Lack of a model release allows Jaime Andres Media to refuse filming of that individual.

  • The Client releases Jaime Andres Media from liability related to the use of images or video.


10. Copyright & Intellectual Property

  • Jaime Andres Media retains full copyright to all raw footage, images, and creative assets.

  • Jaime Andres Media may use produced content for:

    • portfolio

    • website

    • social media

    • advertising

    • competitions

    • marketing materials

Copyright is protected under U.S. Federal Law.


11. Client Usage License

The Client receives a limited, exclusive, perpetual commercial-use license for the final delivered files.

The Client may:

  • use the files for marketing, advertising, and business promotion

  • add logos, text, or branding

The Client may not:

  • alter or manipulate the files in a way that changes the artistic style

  • sell, lease, or transfer the files to third parties

  • allow other businesses to use the files

  • claim authorship of the work


12. Digital Products, AI Tools & Automations

  • Any AI‑powered tools, automations, templates, or digital products provided by Jaime Andres Media are licensed for single‑business use only.

  • Redistribution, resale, or sharing is prohibited.

  • Jaime Andres Media is not responsible for platform changes (e.g., Meta, YouTube, TikTok, OpenAI, Zapier) that affect performance or compatibility.

  • AI‑generated content may require human review; the Client is responsible for final compliance with advertising, copyright, and platform policies.